Terms of Service

1. What buwis.ph Does

buwis.ph helps Philippine freelancers and small businesses prepare Bureau of Internal Revenue (BIR) tax forms, including VAT, Percentage Tax, and Income Tax returns under various regimes (8% flat, Graduated, Optional Standard Deduction, or Itemized Deductions), including Barangay Micro Business Enterprise (BMBE) income tax exemption handling where applicable.

You fill out a guided form, and one of our accountants files the completed return with BIR on your behalf, under an authorization you provide (including your e-signed consent) at the time of purchase. You remain responsible for paying your actual BIR tax due directly to BIR — our staff filing the return does not include paying that amount on your behalf.

We offer two turnaround tiers for this same service:

Normal. Your return is filed within 2–3 calendar days of payment.

Rush. Your return is filed within 12–24 hours of payment, for a higher fee.

2. IMPORTANT: What We Are Not

We are not a substitute for a licensed accountant, tax lawyer, or Certified Public Accountant, unless explicitly stated for a specific staff member. buwis.ph provides software tools and filing assistance — not professional tax advice. The computations we provide are based on the tax regime and figures you provide; we do not independently verify the accuracy of the figures you enter, and you are responsible for ensuring the information you provide is true and correct.

The service fee you pay us is separate from your BIR tax due.Paying us does not constitute payment of any tax you owe. You are solely responsible for remitting your actual tax due to BIR through BIR's own official payment channels (including online payment facilities or Authorized Agent Banks). We never collect that amount, at either turnaround tier.

3. Accounts

You must provide accurate information when creating an account and keep your business profile up to date, since we generate your tax forms based on the information you provide. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We may suspend or terminate accounts that violate these Terms, provide fraudulent information, or engage in abusive behavior toward our staff or systems.

4. Pricing and Payment

• Pricing for the Normal and Rush tiers is displayed at the time you select a tier and again at checkout, before you pay. We reserve the right to change our pricing at any time; changes apply prospectively and do not affect filings you have already paid for.
• All payments are processed via Xendit in Philippine Pesos (PHP).
• Turnaround windows. Both tiers require a minimum amount of time before the applicable BIR deadline for us to plausibly complete the filing in the promised window (displayed at the time you select a tier). We may be unable to accept a Rush (or, in rarer cases, Normal) request once a deadline is too close, and encourage you to plan accordingly.

5. Refund Policy

• Fees are refundable if requested before our staff has begun work on your filing (i.e., before the filing has been assigned to and started by an accountant). Once an accountant has begun preparing or filing your return, the fee becomes non-refundable, reflecting the work already performed, except at our discretion or where we are unable to complete the filing due to our own error.
• If a filing cannot be completed due to circumstances on our end (e.g. a technical failure, or our inability to file before your deadline once accepted), we will provide a refund or a free re-filing at our discretion.
• Refund requests can be made to support@buwis.ph.

6. Your Responsibilities

You agree to:

• Provide accurate, complete, and truthful information about your business and income
• Review the computed values and generated form before filing or authorizing us to file on your behalf
• Pay your actual BIR tax due directly to BIR, separately from our service fee
• Maintain your own books of accounts and supporting documentation as required by BIR, independent of what buwis.ph generates or stores
• Not use the Service for any unlawful purpose, including providing false information to evade tax obligations

7. Assisted Filing Authorization

By purchasing Assisted Filing, you authorize buwis.ph staff to prepare and submit the specific tax return in question to BIR on your behalf, based on the information and figures you have provided and reviewed. This authorization is limited to the specific filing purchased and does not constitute a general power of attorney over your tax affairs beyond that filing.

8. Limitation of Liability

To the fullest extent permitted by law:

• buwis.ph is provided "as is." We do not guarantee that computed tax figures are free from error, and you are responsible for reviewing all generated forms and figures before filing or authorizing filing.
• We are not liable for penalties, surcharges, interest, or other consequences arising from late filing, late payment, or inaccurate information that you provided to us.
• Our liability is limited to the fees you paid us for the specific filing in question, except in cases of our own gross negligence or willful misconduct.
• We are not liable for any indirect, incidental, or consequential damages arising from use of the Service.

9. Intellectual Property

The Service, including its software, design, and generated form templates, is our property or that of our licensors. You retain ownership of the business and tax information you provide.

10. Changes to the Service and These Terms

We may modify or discontinue features of the Service, and may update these Terms from time to time. We will post updated Terms on this page with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes arising from these Terms or use of the Service shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.

12. Contact Us

For questions about these Terms, contact us at support@buwis.ph.